Frequently Asked Questions

What happens when I reach Bali?

This is when the real service commences. Our Villa Manager will collect you in her air conditioned vehicle and whisk you off to Villa Michael. There you will find a welcoming drink and a quick rundown on those important little things like various light switches for garden and pool lights etc

Is the villa serviced?

Your exclusive maid will call every morning at a time of your choosing. She will cook your chosen breakfast and fully service your rooms. Linen is changed daily. There is an in house gardener whose job it is to look after the pool and gardens. They will respect your privacy and leave as soon as their duties are finished.

Are we able to contact villa staff?

You will be given the use of 2 mobile phones with which you can contact the villa manager at any time. You can also use them to contact each other if you choose to go on separate adventures and would like to rendezvous later in the day. The phones are set up with 50,000 rp and extra phone credit can easily be arranged at your cost anywhere on the island or simply ring our staff and we can arrange for you.

How do I make reservations?

Simply go to the reservations page and fill out the form. We will then call you back within 24 hours to finalise details.

How do I pay?

When we contact you all this will be discussed. Credit card and direct debit are acceptable. We require a 25% deposit and the balance 1 month prior to your arrival.

What extras are applicable?

The fridge will be stocked every day with drinks and a mini-bar system applies. Normal stocking includes Bintang beer, a range of soft drinks, some limes and small bottles of water in the bedrooms. There is free bottled purified water available from a fountain in the kitchen area.

Can I use my computer?

There is free WiFi available in the Villa. Simply ask the villa manager for the password.

What about laundry?

A very good laundry service is available at your cost. Normally a 2 day service but next day can also be arranged.

Where is Villa Michael?

Villa Michael is in an exclusive laneway no more than 1 minute from Oberoi St which is the main thoroughfare through Seminyak. Turn to your left and you will find some of the best eating anywhere or grab a very cheap taxi ride to internationally acclaimed eating houses like KuDeTa or The Potato Head. Turn to your right and the shopping starts with some top quality boutiques. See our location map.;

What is Express Airport Service?

For a small fee we can arrange for a member of our team to meet you at the gate after you deplane and escort you through the maze of visa payments, immigration and customs. It can be quite exhilarating walking quickly through the system whilst other people wait in line, paticularly when several flights arrive at the same time.

Rest and relax outside 

Or relax by the pool

 

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